Help Center
We're here to help.
Find answers, get support, and learn more about using UQonnect. Whether you have a question about your account, need help with a feature, or want to report something, we're here for you.
Get Started
Learn the basics and how to use UQonnect.
Account Help
Manage your profile, settings, privacy, and account.
Safety & Reporting
Report content, block users, and keep our community safe.
Contact Support
Still need help? Reach out to our team.
How can we help?
Find quick answers for managing your account, privacy, safety, and your UQonnect experience.
Account Help
Login & account access+
Having trouble accessing your UQonnect account? Make sure you're using the email address associated with your account. If you still need help, contact the UQonnect support team.
Contact Support →Profile & settings+
Profile and account preferences can be managed from your UQonnect profile and Settings area in the app.
Privacy controls+
Review your account and profile settings to manage available privacy and discoverability options.
Read our Privacy Policy →Delete your account+
You can permanently delete your UQonnect account from the app by going to Profile → Settings → Account → Delete Account.
Account deletion information →Safety & Reporting
Report content or a user+
If you encounter content or behavior that may violate UQonnect's standards, use the available reporting controls in the app so it can be reviewed.
Block another user+
UQonnect provides account controls for limiting unwanted interactions with other users. Blocking options are available from supported profile and interaction areas.
Community Guidelines+
Review the standards that apply to participation and content across the UQonnect community.
View Community Guidelines →Child Safety+
UQonnect is designed for adults age 18 and older. Review our Child Safety standards and reporting information.
View Child Safety information →Need some extra help?
Include the email address or username associated with your UQonnect account and a brief description of the issue. Never send your password.